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Desktop Support Engineer

Company: VirtualVocations
Location: Pasadena
Posted on: November 15, 2024

Job Description:

A company is looking for a Desktop Support Engineer to join their global IT Operations team.



Key Responsibilities

Provide end user hardware and software support remotely and on-site
Manage desktop and laptop imaging, software deployment, and IT asset management
Collaborate with IT Support teams on mobile device management and maintain the EUC ticketing queue


Required Qualifications

Experience in EUC support for Windows 10/11, O365, and major desktop applications
Hands-on troubleshooting experience with Windows Desktop issues and Active Directory
Knowledge of smart and mobile operating systems, including Android and iOS
Working knowledge of macOS devices and hardware installation/configuration
Familiarity with SCCM/InTune/JAMF for device imaging and patching

Keywords: VirtualVocations, Houston , Desktop Support Engineer, Engineering , Pasadena, Texas

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