Key Account Manager
Company: UniFirst
Location: Houston
Posted on: September 24, 2024
Job Description:
Job SummaryThe Key Account Manager plays a critical role in
enhancing company value by retaining and growing UniFirst's uniform
rental, direct sale, and other products and services connected to
our largest key accounts.Key Responsibilities
- Develop and maintain relationships with key personnel and
decision makers at all levels within your accounts through
proactive outreach and meetings on and off account site.
- Conduct regular visits and schedule biannual account reviews
(use tools such as report cards to quantify service
performance).
- Use internal and external resources to retain customers,
increase rental revenue, provide additional product information and
develop new revenue opportunities.
- Update records with all pertinent information on a daily
basis.
- Maintain customer contract/PO status and renew contracts/PO's
before they expire.
- Work closely with all UniFirst departments to ensure customer
satisfaction exceeds customer's expectation.
- Generate leads to turn over to Service and Sales teams (when
necessary).
- Maintain internal interdepartmental relationships to ensure
customer satisfaction, new business development, increased revenue,
and increased profits.Additional Responsibilities
- Prepares reports of business transactions and keeps expense
accounts.
- Communicates effectively with their manager about both service
and sales challenges, successes, and needs associated with new
business generation.
- Attends weekly meetings.
- Stay up-to-date on sales skills, professional knowledge and
self-training to maximize professional growth and advancement.
- Assist the service team in stylizing uniform programs and
renewing customers upon expiration.
- Stay up-to-date on Company capabilities, product lines and/or
changes regarding sales and customer needs.Requirements
- College degree preferred.
- 3 to 5+ years of successful sales and/or service
experience.
- Must be able to travel approximately 70% - 80% for customer
interfacing.
- Excellent people, communication and interpersonal skills for
relationship building.
- Strong contract and negotiation skills.
- Good judgment/decision making.
- Problem solving (solutions and execution).
- Order writing, proposals and pricing.Benefits and Perks
- 401K with Company Match, Profit Sharing, Health Insurance,
Employee Assistance Program, Life Insurance, Paid Time Off, Tuition
Reimbursement, 30% Employee Discount, Employee Referral
Bonuses.
- UniFirst is an international leader in garment & Uniform
services industry. We currently employ over 14,000 team partners
who serve 300,000 business customer locations throughout the U.S.,
Canada, and Europe.
- We were included in the top 10 of Selling Power magazine's
"Best Companies to Sell For" list and recognized on Forbes
magazine's "Platinum 400 - Best Big Companies" list. As an 80-year
old company focused on annual growth, there's never been a better
time to join our team.UniFirst is an equal opportunity employer. We
do not discriminate in hiring or employment against any individual
on the basis of race, color, gender, national origin, ancestry,
religion, physical or mental disability, age, veteran status,
sexual orientation, gender identity or expression, marital status,
pregnancy, citizenship, or any other factor protected by
anti-discrimination laws.
Keywords: UniFirst, Houston , Key Account Manager, Executive , Houston, Texas
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