Talent & Engagement Program Manager
Company: Memorial Hermann Health System
Location: Houston
Posted on: September 26, 2024
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Job Description:
At Memorial Hermann, we pursue a common goal of delivering high
quality, efficient care while creating exceptional experiences for
every member of our community. When we say every member of our
community, that includes our employees. We know that when our
employees feel cared for, heard and valued, they are inspired to
create moments that exceed expectations, while prioritizing safety,
compassion, personalization and efficiency. If you want to advance
your career and contribute to our vision of creating healthier
communities, now and for generations to come, we want you to be a
part of our team.Job Summary
Responsible for owning strategic, tactical, cross-functional and
technology projects and programs that support Memorial Hermann's
Talent & Organizational Development and Learning (OD&L) Center
of Excellence. This includes development of the overall program
strategy as well as tactically delivering on program objectives.
The role will own end-to-end project, change, and budget management
of assigned programs including development of KPI reporting,
providing visibility of status, milestones, and performance across
all projects related to Talent & Engagement. Reports to the
Director of Talent & Engagement.
Job Description
MINIMUM QUALIFICATIONS
Education:
Bachelor's degree in HR, I/O Psychology, Organizational
Development, or related field from an accredited institution
required. Master's Degree preferred.
Licenses/Certifications :
Certified practitioner of one or multiple of the following
assessments is preferred:
360s, Hogan, Birkman, DiSC, StrengthsFinder
Experience / Knowledge / Skills:
Five (5) years of progressive experience in program management in
the areas of talent, learning, leadership development, change
management, and/or organizational behavior.Customer service focused
leveraging human-centered and agile design approaches.
Demonstrates creativity, thought leadership, and problem solving to
advance and improve program areas.
Ability to demonstrate urgency, responsiveness and independently
manage multiple projects simultaneously in a fast-paced
environment.
Ability to build and facilitate presentations to executive
audiences.
Proven project management skills, attention to detail, ability to
influence others, and strong organizational skills.
Ability to navigate ambiguity and competing priorities and provide
thoughtful change leadership.
Effective oral and written communication skills.
PRINCIPAL ACCOUNTABILITIESLeads enterprise-wide Talent Review,
Succession Planning, and Performance Management programs including
designing and developing the processes, tools, and technology
(Workday).Manages the leadership assessment, simulation, coaching,
and executive and physician leadership development
programs.Partners with operational leaders, HR Business Partners,
and key stakeholders to continuously review talent action and
succession plans throughout the calendar year.Conducts
organizational-level needs assessments to determine talent
readiness as well as current and future state gaps.
Collects end-user and leader feedback to consistently fine-tune
talent management solutions, including communications, systems,
content, and overall experience.
Leads the annual employee engagement survey process to gain insight
and identify opportunities for improvement.
Shares data, feedback and initiatives with leadership and key
stakeholders.Facilitates leadership development and training
program in both virtual and traditional classroom settings in a
highly interactive and engaging manner.Collaborates with the
Instructional Design team and external vendors to develop and
increase program offerings.Utilizes Cornerstone (LMS) to manage
courses/deliver; this includes, but is not limited to, setting up
sessions, establishing email content and cadence, and managing
rosters.Develops and delivers robust training and development
solutions for high-potential talent.Consults with HR Business
Partners and leaders to identify the right talent solutions to meet
their needs and achieve the right outcomes.Manages vendor
relationships as needed.
Develops and implements coaching and mentoring solutions.
Identifies and partners with coaching network to support onboarding
and development of executive talent.
Manages and supports the right assessment solutions to identify
talent and leadership needs.Ensures safe care to patients, staff
and visitors; adheres to all Memorial Hermann policies, procedures,
and standards within budgetary specifications including time
management, supply management, productivity and quality of
service.Promotes individual professional growth and development by
meeting requirements for mandatory/continuing education and skills
competency; supports department-based goals which contribute to the
success of the organization; serves as preceptor, mentor and
resource to less experienced staff.Demonstrates commitment to
caring for every member of our community by creating compassionate
and personalized experiences. Models Memorial Hermann's service
standards by providing safe, caring, personalized and efficient
experiences to patients and colleagues.
Other duties as assigned.
Keywords: Memorial Hermann Health System, Houston , Talent & Engagement Program Manager, Executive , Houston, Texas
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