Resident District Manager
Company: Fooda
Location: Houston
Posted on: November 7, 2024
Job Description:
Who We Are:Our story began in 2011 when a group of office
workers at a major logistics company in Chicago had a lunch
problem. Nearby options were limited and the team was spending too
much time and money traveling to their favorite restaurants. They
had an idea: bring Chicago's local restaurant culture inside the
office to sell food. It was an immediate hit. When they discovered
people from other companies sneaking into their office, they knew
they were on to something.Fooda pioneered the concept of rotating
popup restaurants inside offices. Today, we operate in 45 cities
with over 100 million meals served and continue to grow rapidly.
Powered by technology and a network of 1500+ restaurants, we feed
hungry people at work through a platform of unique food programs
located within companies, office buildings, hospitals, schools,
distribution centers, and more. At Fooda, we believe a workplace
food program should be something employees love and look forward to
every day.Position Overview:The Multi-Unit General Manager position
is critical to the success of one of Fooda's largest enterprise
clients. The main responsibilities of this role are two-fold:
building and maintaining the relationship with Fooda's client and
management of daily food service operations in terms of People,
Sales, and Profit within a multi-unit location.The ideal candidate
for this role is one with at least five years of management
experience (preferably at a legacy food provider) and proven
success of owning client relationships.This role will report
directly to the Regional Manager and will also receive direction
from the key client contacts.The assigned client site for this role
currently offers service seven days a week.What You Will Be
Responsible For:Client Management:
- Develop and maintain relationships with client contacts
ensuring best practices are being met.
- Communicate with clients on a consistent basis as it relates to
site performance and identify areas of growth or improvement.
- Proactively identify and manage any challenges or issues to
address customer concerns or issues.
- Lead quarterly Business Reviews to enhance the relationship
with client to ensure both long term and short term customer
success.
- Communicate and collaborate with client contacts regarding
Fooda's objectives and ensure our standards of excellence are being
met across each location.Operations Management:
- Lead and manage daily operations of a multi-unit, campus-type
food service location to ensure the "Best in Class Service
Experience" of Fooda is consistently offered to all customers.
- Serve as the leader and manager for a staff of at least ten
direct reports (both exempt and non-exempt status) with minimum
revenues of 10 million.
- Maintain a consistent presence across each location to ensure
standards are being met.
- Create and execute schedules for direct reports aligning to
client needs for a seven-day operation.Compliance:
- Ensure all direct reports have updated and proper foodservice
certifications.
- Confirm client and employee safety regulations are being met on
a daily basis.
- Ensure all the units comply with government and agency
standards, including but not limited to those relating to safety
and health aligning to local and state requirements.Financial
Reporting:
- Manage annual assigned budget and maintain costs as it relates
to all operations required for the account.
- Complete required reports including inventory, cash reports,
etc.
- Conduct inventory management to align with P&L
accountability.
- Oversee weekly accounting responsibilities and accurate entry
into internal Fooda systems.
- Serve as the main contact internally for Fooda's Accounting
department for all accounting-related questions or inquiries for
the site location.What You Should Already Have:
- At least 5-8 years of multi-unit management experience
(preferably with a legacy food provider).
- Proven track record of building and maintaining client
relationships.
- Ability to communicate effectively with both Leaders (including
C-Level) and team members.
- Excellent communication skills with a proven ability to lead by
example in effectively communicating with multiple levels of
employees.
- Strong project management skills and ability to effectively
manage multiple tasks and deadlines.
- Demonstrated success of hiring, training and retaining team
members.
- Ability to analyze and report on a P&L.
- Willingness to work in a seven-day-a-week operation.
- Proficient in Microsoft Suite (Outlook, Excel, Word) and Apple
Applications.What We'll Hook You Up With:
- Competitive market salary, annual bonus, and stock options
based on experience.
- Comprehensive health, dental and vision insurance plans.
- 401k retirement plan with company match.
- Paid maternity and parental leave benefits.
- Flexible spending accounts.
- Company-issued laptop.
- Daily subsidized lunch program (ours!).
- A fulfilling, challenging adventure of a work experience.Must
be authorized to work in the United States on a full-time basis. No
recruiters please.
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Keywords: Fooda, Houston , Resident District Manager, Executive , Houston, Texas
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