Executive Vice President of Customer Success
Company: VirtualVocations
Location: Sugar Land
Posted on: April 23, 2025
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Job Description:
A company is looking for an EVP, Success and Services.
Key Responsibilities
Build and lead a global team to enhance the customer journey and
drive customer satisfaction
Collaborate with sales and services to improve customer retention
and renewals
Establish data-driven success processes and advocate for customer
needs across the organization
Required Qualifications
10-12+ years of experience in a Senior Customer Success leadership
role, preferably at the executive level
Proven ability to build and scale teams effectively
Experience in B2B SaaS, particularly with IT, L&D, and Business
personas
Familiarity with CRM platforms like Gainsight
Demonstrated ability to influence and lead through collaboration
and negotiation
Keywords: VirtualVocations, Houston , Executive Vice President of Customer Success, Executive , Sugar Land, Texas
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