Seafood Team Leader

Company: Whole Foods Market
Location: Sugar Land
Posted on: November 4, 2024

Job Description:

Leads the seafood team providing overall leadership to daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance, and special projects. Responsible for Team Member hiring, development, corrective actions, and separations. Ensures a positive company image by providing courteous, friendly, and efficient service to customers and Team Members. Holds ATLs, supervisors, and Team Members accountable for delivering outstanding customer service, managing sales, purchasing, and labor targets, and achieving the highest standards of retail execution. Fosters a positive environment of outstanding teamwork, mutual respect, and exceptional morale. Maintains awareness of customer flows and needs, directs Team Members as necessary, and responds promptly to customer needs and questions. Selects, trains, develops, mentors, motivates, and counsels Team Members. Provides timely, thorough, and thoughtful performance evaluations and consistently communicates WFM vision and goals.

• Holds ATLs, supervisors, and Team Members accountable for delivering outstanding customer service.
• Makes hiring and separation decisions in partnership with Store Leadership.
• Accountable for monitoring and achieving sales, purchasing, and labor targets.
• Manages ordering and inventory to achieve targeted contribution to profit margin.
• Establishes and maintains a collaborative and productive working relationship with departmental and store leadership.
• Establishes and maintains positive and productive vendor relationships.
• Sustains an exceptional level of knowledge and awareness of relevant competitors and industry trends.
• Sets and achieves the highest standards of retail execution.
• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
• Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers.
• Selects, trains, develops, mentors, motivates, and counsels Team Members.
• Communicates and maintains Team Member safety and security standards.
• Provides timely, thorough, and thoughtful performance evaluations.Required Skills:
  • Exceptional knowledge and awareness of relevant competitors and industry trends.
  • Advanced knowledge of products, buying, pricing, merchandising, and inventory management.
  • Demonstrated decision-making ability, leadership skills, and ability to prioritize.
  • Food safety certification.
  • Excellent interpersonal, motivational, team building, and customer relationship skills.
  • Capable of teaching others in a positive and constructive manner.
  • Thorough product knowledge.
  • Advanced knowledge of regulatory and safety policies and procedures.
  • Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.Experience:
    • 24+ months retail experience.
    • 12+ months of team leadership experience.Physical Requirements/Working Conditions:
      • Lifts up to 50 pounds.
      • Standing/walking 6-8 hours in an 8-hour workday.
      • Maintains hand use for single grasping, fine manipulation, pushing, and pulling.
      • Moves in a manner that includes bending, twisting, squatting, and reaching.
      • Exposed to FDA-approved cleaning chemicals.
      • Exposed to temperatures up to 90 degrees Fahrenheit.
      • Ability to work in a wet and cold environment.
      • Ability to handle knives and other cutting equipment.
      • Ability to work a flexible schedule including nights, weekends, and holidays as needed.

Keywords: Whole Foods Market, Houston , Seafood Team Leader, Hospitality & Tourism , Sugar Land, Texas