Customer Service Representative Fueler/Washer
Company: Penske
Location: Houston
Posted on: November 15, 2024
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Job Description:
7505 Langtry St, Houston, TX 77040 What's the Job? Ready to
accelerate your career while helping our customers move forward? As
a Customer Service Representative Fueler/Washer at Penske, you'll
do exactly that. You will make sure vehicles are fueled, clean and
safe before they hit the road again. You will be the face of
Penske-the person greeting our customers when they arrive and the
one sending them off with a smile. Why join Penske as a Customer
Service Representative, you ask? It's simple. Maybe you've always
had an interest in vehicle maintenance but haven't had the chance
to pursue it. This is the perfect place to start. No experience is
required. We will introduce you to our vehicle maintenance
processes. We will teach you how to use our leading-edge
technology. In fact, the training and experience you get here will
help you advance to become a technician. And you'll get to do that
learning at a company that offers career stability and competitive
benefits. Talk about an amazing opportunity. It's about going above
and beyond for our customers-the way Penske goes above and beyond
for you. It's about building meaningful relationships. It's about
keeping our customers moving forward. Main Responsibilities: -
Greeting our customers and making sure they have a great experience
as you fuel and wash vehicles - Performing vehicle readiness
inspections to make sure tires, fluids, and other basic maintenance
items are done - Helping make sure our facilities are clean, safe
environments for our customers and associates - Building your
skills through training and hands-on coaching to perform minor
repairs such as installing mounted tires, replacing or rotating
tires and performing preventive maintenance repairs - Completing
other projects and tasks as assigned by supervisor Why Penske is
for You: - Competitive starting salary - Shift Premiums-2nd shift
($2.50), 3rd shift ($3.50), Weekend ($2.50) - Career stability -
Opportunity for growth - Excellent benefits, including lots of time
off - Strong, well-rounded training programs - Advanced vehicle
maintenance technology - Location and schedule flexibility General
Requirements: - High school diploma, equivalent, or prior work
experience preferred - Valid driver's license required - Excellent
customer service and communication skills - The ability to work
well as part of a team - The ability and willingness to work
outside - Basic mechanical ability and tool usage (preferred) -
Basic computer skills - The associate will be required to
understand and comply with specific instructions, guidelines,
rules, regulations, or other information established by Penske
management - The associate must be able to perform all work
adhering to DOT, OSHA, and all Penske safety and maintenance
policies; including but not limited to the correct selection and
use of appropriate tools, PPE, machine guarding, and established
best safety practice. - Regular, predictable, full attendance is an
essential function of the job - As this position requires driving
Penske and customer vehicles, it is regulated by the DOT and
requires a current driver qualification file to be maintained as
required by the role. The driver qualification file includes: an
annual motor vehicle records (MVR) check, a successfully completed
DOT Physical, and Safety Performance History records request from
prior employers in the last 3 years. Additionally, CDL holders will
have a DOT Drug Screening within 30 days of start and subject to a
FMCSA Clearinghouse review. - Willingness to work the required
schedule, work at the specific location required, complete Penske
employment application, submit to a background screening (to
include criminal checks, past employment and education), the
ability to pass a drug screen and physical as required by the
Department of Transportation, and potential travel within a near
geography for training are required. This position is regulated by
the Department of Transportation or designated as safety sensitive
by the company, and the ability to work in a constant state of
alertness and in a safe manner is required. Associates must have
the ability to accept responsibility for their own safety, as well
as the safety of others. Physical Requirements: The physical and
mental demands described here are representative of those that must
be met by an associate to successfully perform the essential
functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions. - While performing the duties of this job, the associate
will be required to move frequently, stand, walk, climb, bend, and
sit for extended length of time throughout their scheduled working
period. - The associate is required to use their hands on a routine
and daily basis to grasp, reach, touch, handle, feel, and/or
otherwise operate required tools or controls. - The associate must
be able to work safely at heights using applicable ladders and
elevated working platforms. - The associate must be able to safely
work in all weather conditions. - Given the frequent movement of
large trucks through the workplace, the associate must be able to
see and hear in order to safely navigate the work environment. -
The associate must be able to regularly lift and/or move up to
50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.
Salary: $22.00/hourly Hours: 2nd shift to include weekends Shift
Differentials:
Keywords: Penske, Houston , Customer Service Representative Fueler/Washer, Hospitality & Tourism , Houston, Texas
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