Leave of Absence Intake Specialist
Company: VirtualVocations
Location: Humble
Posted on: November 8, 2024
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Job Description:
A company is looking for a LOA Intake Specialist to manage
employee leave requests and provide support related to leave of
absence programs.
Key Responsibilities
Handle telephonic intake of leave requests and explain the Leave of
Absence process
Provide guidance to employees and managers regarding leave policies
and procedures
Utilize Case Management tools to open claims, determine
eligibility, and send notifications
Required Qualifications
High school diploma or equivalent with three years of relevant
experience, or an Associate's degree with two years of experience,
or a Bachelor's degree with one year of experience
Experience in administrative, secretarial, or customer service
roles
Familiarity with HR policies and procedures
Proficiency in MS Office and Case Management software
Ability to manage call volume effectively
Keywords: VirtualVocations, Houston , Leave of Absence Intake Specialist, Other , Humble, Texas
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