Vehicle Support Specialist

Company: VirtualVocations
Location: Humble
Posted on: November 15, 2024

Job Description:

A company is looking for a Vehicle Support Specialist to provide customer service support to their client base.

Key Responsibilities:

Resolve customer requests and issues via phone, email, and web chat
Manage and record customer cases in the ticket management platform
Serve as a Subject Matter Expert on designated products and support tasks

Required Qualifications:

0-3 years of customer support experience, preferably in a B2B, SaaS environment
Fluency in French and/or Spanish is a plus
Experience with Zendesk is a plus
Proficient in Microsoft Office Suite
Strong ability to prioritize and meet deadlines

Keywords: VirtualVocations, Houston , Vehicle Support Specialist, Other , Humble, Texas

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