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Patient Engagement Specialist

Company: VirtualVocations
Location: Pasadena
Posted on: November 15, 2024

Job Description:

A company is looking for a Patient Engagement Specialist III to enhance customer acquisition and retention through effective communication and service delivery.



Key Responsibilities

Interact professionally with customers and process new member referrals
Conduct outbound calls to verify referral information and explain services
Research member history to facilitate enrollment and retention efforts


Required Qualifications, Training, and Education

High School Diploma or GED required; Associate's or Bachelor's degree in a health-related field is a plus
Two or more years of related professional experience
EHR/CRM experience preferred
Experience working with the senior population in health service settings is preferred
Ability to work flexible hours and independently in a virtual environment

Keywords: VirtualVocations, Houston , Patient Engagement Specialist, Other , Pasadena, Texas

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