Partner Support Representative

Company: VirtualVocations
Location: Beaumont
Posted on: November 16, 2024

Job Description:

A company is looking for a Partner Support Representative to handle partner queries and ensure a one-touch resolution experience.

Key Responsibilities:

Assist users throughout their experience and resolve issues via live channels
Monitor daily deliveries and proactively solve issues to ensure exceptional service
Identify trends and advocate for partner needs to support continuous improvement

Required Qualifications:

Minimum 2 years of customer service experience, particularly with complex interactions
Experience with CRM tools
Reliable and punctual with excellent time management skills
Bilingual in English and Spanish is preferred
Available full-time, including weekends

Keywords: VirtualVocations, Houston , Partner Support Representative, Other , Beaumont, Texas

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