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Senior Associate - Democracy

Company: VirtualVocations
Location: Pasadena
Posted on: November 19, 2024

Job Description:

A company is looking for a Senior Associate - Democracy to serve as a Case Manager for a newly launched crisis support network.



Key Responsibilities

Coordinate intakes and referrals, determining eligibility and monitoring applicant progress
Build and implement a warm-handoff system for connecting applicants with appropriate service providers
Conduct monitoring, reporting, and quality control of intake forms and applicant satisfaction surveys


Required Qualifications

5+ years of professional experience
Familiarity with pro-democracy organizations or ability to quickly learn about them
Experience providing trauma-informed assistance to individuals or organizations in crisis is preferred
Some familiarity with incident-management tools or ability to learn quickly
Ability to build processes where none exist

Keywords: VirtualVocations, Houston , Senior Associate - Democracy, Other , Pasadena, Texas

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