Zendesk Administrator
Company: VirtualVocations
Location: Humble
Posted on: March 20, 2025
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Job Description:
A company is looking for a Zendesk Administrator to manage and
optimize their Zendesk platform.
Key Responsibilities:
Maintain and customize Zendesk to support customer support
processes
Manage user roles and permissions to ensure appropriate access and
security
Document and refine Zendesk processes for enhanced efficiency and
effectiveness
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or
related field, or equivalent experience
4-6 years of experience as a Zendesk Administrator, preferably with
certification
In-depth knowledge of Zendesk configuration and administration
Experience integrating Zendesk with other platforms and tools
Strong data analysis skills for generating insights from reports
and analytics
Keywords: VirtualVocations, Houston , Zendesk Administrator, Other , Humble, Texas
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