Employee Benefits Claims Leader
Company: VirtualVocations
Location: Humble
Posted on: March 26, 2025
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Job Description:
A company is looking for a Claims Service Center Leader for
Employee Benefits.
Key Responsibilities
Oversee customer service for Employee Benefits claims products,
ensuring exceptional experiences for clients and stakeholders
Develop and manage operational models to enhance customer
satisfaction and reduce operational costs
Collaborate with internal departments and external partners to
implement a leading claims customer service strategy
Required Qualifications
7+ years of experience in Employee Benefits / Group Insurance
Claims and Service
5+ years of leadership experience in a Claims and/or Contact Center
environment
Experience with Short Term Disability, Long Term Disability, and/or
Paid/Unpaid Leave
Bachelor's degree preferred
Strong understanding of technology and industry trends
Keywords: VirtualVocations, Houston , Employee Benefits Claims Leader, Other , Humble, Texas
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