Bilingual Patient Support Representative

Company: RCA CORPORATION
Location: Houston
Posted on: April 3, 2025

Job Description:

Overview

We are seeking a Bilingual Patient Support Representative who enjoys helping people with compassion and integrity, to join our team.

Responsibilities

We help our patients by:

* Screening patients to determine eligibility for Government & Third-Party programs such as Medicaid, ACA/marketplace, and Social Security Disability, assisting patients throughout the application process
* Building relationships and providing excellent customer service to patients, patient families, partner staff, agencies and peers to help facilitate applications
* Communicating, clearly and effectively both orally and in writing

Must be:

* Self-motivated, dependable and adaptable
* Organized and have strong time-management skills
* Able to follow all HIPAA, state and federal guidelines
* Knowledgeable of office equipment including, phone, fax, computers and email
* Bilingual (English/Spanish) required

Qualifications

Past experience desired, not required:

* Medicaid experience
* Work in hospital or medical office setting
* Insurance verification
* Social Services and/or Patient Advocate
* Working knowledge of hospital systems (ie: Epic, Cerner, Meditech)

We offer a robust employee benefits package, including, not limited to:

* Medical, Dental, Vision
* Paid Holidays and Paid Time Off
* Life, Personal Accident and Disability Insurance
* 401K retirement plan
* Flexible Spending Accounts
* Employee Referral Bonus Program
* Discounts on hotels, vacations, car rentals
* Immediate access to 24/7 Telehealth service

Keywords: RCA CORPORATION, Houston , Bilingual Patient Support Representative, Other , Houston, Texas