Quality Analyst
Company: VirtualVocations
Location: Beaumont
Posted on: November 14, 2024
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Job Description:
A company is looking for a Quality Analyst to measure, monitor,
and improve performance in key aspects of quality.
Key Responsibilities
Conduct regular feedback sessions for agents and generate quality
reports
Identify and analyze quality assurance issues, recommending
appropriate solutions
Collaborate with stakeholders to align quality assurance and
execute quality control procedures
Required Qualifications
High school diploma or equivalent required
2 to 3 years of relevant industry experience, with at least 1 to 2
years in claims auditing
Thorough knowledge of medical terminology and claim processing
procedures
Experience with ICD9, ICD10, CPT, and different coding systems is
preferable
Keywords: VirtualVocations, Houston , Quality Analyst, Professions , Beaumont, Texas
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