Contact Center Operations Analyst

Company: VirtualVocations
Location: Humble
Posted on: April 4, 2025

Job Description:

A company is looking for a Contact Center Operations Analyst II to drive the review and analysis of contact center operational processes.
Key Responsibilities

Analyze contact center data and operational processes to identify risk areas and prepare reports for management
Support the development and implementation of strategic business solutions through data research and analysis
Develop and maintain dashboards to assess contact center performance and identify improvement opportunities

Required Qualifications

Bachelor's degree required
2 - 4 years of related experience preferred
Experience in a contact center environment with data analysis skills is preferred
Experience with Claims and Medicare is highly preferred
Equivalent experience may be considered

Keywords: VirtualVocations, Houston , Contact Center Operations Analyst, Professions , Humble, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

Let Humble recruiters find you. Post your resume for free!

Get Humble Professions jobs via email.

View more Houston Professions jobs

Other Professions Jobs

CT Technologist I - PRN/Nights
Description: At Houston Methodist, the CT Technologist I position is responsible for a variety of routine diagnostic computed tomography CT procedures to include common and special CT exams of moderate complexity (more...)
Company: Houston Methodist Hospital
Location: Houston
Posted on: 04/7/2025

Seasonal Service Professional
Description: br br br Description br br About Hawx br Hawx Pest Control is a technology-driven company that is revolutionizing the pest management industry. Hawx serves a crucial public health function (more...)
Company: Hawx Pest Control
Location: Houston
Posted on: 04/7/2025

Physical Therapist (PT)
Description: Overview:HealthPro Heritage has a great Full-Time Physical Therapist Opportunity in our home health division in Northwest Houston, Texas.-Home Health Setting ideally covering inside the loop-Competitive (more...)
Company: Healthpro Heritage Llc
Location: Houston
Posted on: 04/7/2025

Salary in Houston, Texas Area | More details for Houston, Texas Jobs |Salary

Registered Nurse II ( ADN/BSN)
Description: We hold ourselves and the careers we build to a higher standard. br At Houston Methodist, nurses develop their skills through a wide range of educational programs, collaborate with physicians to provide (more...)
Company: Houston Methodist Continuing Care Hospital
Location: Houston
Posted on: 04/7/2025

Product Manager Midrange and Entry
Description: About NetAppNetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers (more...)
Company: NetApp
Location: Houston
Posted on: 04/7/2025

Account Executive (Infrastructure or Physical Security)
Description: As an Account/Sales executive, you will be responsible for the sale of AMSYS's Security and Integrated Solutions services and consulting offerings to prospective and current clients. Promote the AMSYS (more...)
Company: AMSYS Innovative Solutions LLC
Location: Houston
Posted on: 04/7/2025

Security Officer Part-Time (Days) Thurs/Fri
Description: At Houston Methodist, the Security Officer position is responsible formaintaining a safe and secure environment for patients, staff and visitors by patrolling and monitoring hospital premises and personnel. (more...)
Company: Houston Methodist Willowbrook Hospital
Location: Houston
Posted on: 04/7/2025

HCM Functional Consultant
Description: Job Title: Lead Systems Analyst - HCM Functional Consultant/ EBS HCM Consultant/ EBS Technical Analyst br br Have you got the right qualifications and skills for this job Find out below, and hit apply (more...)
Company: Collabera
Location: Houston
Posted on: 04/7/2025

Outside Sales Professional (Houston)
Description: Job description br br If you want to know about the requirements for this role, read on for all the relevant information. br Join a competitive, highly incentivized, and vibrant outside sales environment (more...)
Company: Allied Outdoor Solutions
Location: Houston
Posted on: 04/7/2025

Nurse Practitioner - ICU, PRN - Nights
Description: At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, (more...)
Company: Memorial Hermann Health System
Location: Humble
Posted on: 04/7/2025

Loading more jobs...

Contact Center Operations Analyst

Didn't find what you're looking for? Search again!

Other Professions Jobs

Log In or Create An Account