Agent Services Coordinator - Receptionist

Company: Keller Williams Memorial
Location: Bellaire
Posted on: February 13, 2025

Job Description:

--- Greets clients and prospective clients in a friendly and sincere manner, making them feel comfortable when they visit the office
--- Handles incoming phone calls
--- Coordinates telephone system issues
--- Orders and handles office supplies
--- Makes monthly and quarterly "stay in touch" calls
--- Handles miscellaneous operational activities with Director of Operations
--- Develops and maintains written systems of all their activities
--- Memorial concierge - assisting in the onboarding of new associates prior to paperwork and conducts one-on-one onboarding meetings

Responsibilities:
--- Answer Phones with the LORE Script
--- Greet Incoming Clients while Standing & Smiling
--- Assist Agents with Copier Issues
--- Create Sign-on Packets (10 needed at all times)
--- Working with Luxury and Marketing to coordinate Recruiting Packets (10 needed at all times)
--- Work with VA to add new Agents to the on-boarding follow-up system
--- Distribute Mail to Appropriate Agents Mailboxes (Including Checks for Agents)
--- Log all checks properly into the system
--- Keep agents Mailboxes up-to-date
--- Check Conference rooms after each appointment
--- Keep Kitchen clean throughout Day
--- Maintain Conference Room Schedules
--- Keep Front Desk and Counter clutter-free at all times
--- Walk Through Office and Remove All old Fliers off magnet boards

Qualifications:
--- Excellent interpersonal skills
--- Excellent attitude and an extraordinary client service orientation
--- A genuine interest in serving and caring for other people
--- Excellent organizational and time management skills
--- A creative mind and a self-starter
--- An ability to handle multiple tasks and operate in tight deadlines
--- Excellent phone skills- friendly and helpful in all interaction on the phone
--- Professional Presentation

About Company:
Houston's largest full-service real estate brokerage with over 500 real estate agents assisting Houston and the greater Houston area since 1989. Frequently recognized as the most innovative and agent-friendly brokerage in the nation, Keller Williams is a gathering place for the industry's best real estate agents. The Keller Williams Memorial Market Center features a state-of-the-art real estate training room, majestic office space, and a friendly atmosphere that is recognizable the moment you enter. With industry-leading real estate training, generous commission splits, and an experienced leadership and support staff, Keller Williams Memorial is a hot spot for agents looking to rapidly build and grow their real estate careers.

Keywords: Keller Williams Memorial, Houston , Agent Services Coordinator - Receptionist, Sales , Bellaire, Texas