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Customer Service Collection Representative

Company: VirtualVocations
Location: Humble
Posted on: April 2, 2025

Job Description:

A company is looking for a Customer Service & Collection Representative.
Key Responsibilities

Manage patient accounts, including cash collection and final resolution of self-pay balances
Negotiate payment arrangements with patients through various communication methods
Provide information regarding the Financial Assistance Program and refer calls as necessary

Required Qualifications

High school diploma required
Minimum 3 years experience in a healthcare environment preferred
Minimum 2 years in healthcare account management with customer service experience preferred
Basic knowledge of medical terminology and PC applications
Ability to manage multiple priorities in a high-stress atmosphere

Keywords: VirtualVocations, Houston , Customer Service Collection Representative, Sales , Humble, Texas

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